Privacy Policy

Scope of this Policy

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This Privacy Policy applies to all users of the NutriSwift, Lifetrons website and its subdomains, as well as to all users of the mobile app from the moment they install it on their mobile device. It also applies to all users who register for a trial period, as well as to all those who contract our services after the trial period ends.

This Privacy Policy applies regardless of the user's location and takes effect as soon as they access our website or mobile app. The use of NutriSwift's services is conditional upon acceptance of the Terms and Conditions of Use and reading of this Policy. If you do not agree to these terms, please do not use our services.

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What Data do we collect

We collect a variety of data in order to provide our services. This data includes:

• Personal information: This includes your name, email address, and other contact information.

• Professional information: This includes your credentials as a dietitian or Health coach, as well as any additional information you choose to provide about your practice, such as your areas of specialization or the services you offer.

• Account information: This includes any information you provide in order to create an account with us, such as a username.

• Transaction information: This includes information about any transactions you make through our App, including payment information and the details of any services you purchase.

• Usage information: This includes data about how you use our App, such as which features you access and how often you use them.

• Device information: This includes data about the device you use to access our App, such as the type of device, its operating system, and its unique device identifier.

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The data you have generated and collected through NutriSwift digital Products and Services is processed for the following specific purposes.

 

One or more purposes may apply simultaneously:

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• Providing Products and Services

  • Personal data processed by NutriSwift Products and Services may be displayed on the application allowing you to access to you NutriSwift account. Personal data may include Full Name, Gender, Mobile number, Landline number, Profile photo, Date of joining, Birthday, Affiliation, Education, Trainings, Year started in Coaching Industry, Certification/s, Payment Method, Payment amount, Discount, Availed plan, Payment Due Date, Data generated in App while using it..

• Developing and managing Products and Services

  • Your Personal data is used to improve our Products and Services, ensure the availability of our platform and improve the user experience. Also, in accordance with Internet standards, we retain a record of operations conducted in log form and we always work with de-identified data unless you have granted us your consent.

• Communicating with you

  • When you contact our customer support department to resolve a problem that you have reported, our team members may be required to process your personal data to help you. 

• Conducting data studies

  • NutriSwift may share non-identified and aggregated Health data with partners or the public. Data will always be disclosed in a way that it cannot be tied to a particular individual. We may share such data to professional partners such as hospitals, researchers or other companies, as well as to the public in blog posts and data studies.

• Marketing, advertising and making recommendations

  • Your Personal data may be used to offer surveys, competitions, discount coupons or events in which you are free to participate. The same medium shall also be used to provide you information on our Products, such as new features, sales offers from NutriSwift or our partners, or to announce new Products.

 

We may also collect additional data as necessary in order to provide the best possible service to you. Any data we collect will be used in accordance with our Privacy Policy.

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Account Deletion

You have the right to request the deletion of your account at any time. To do so, please contact us at support@lifetrons.in with a request to delete your account. Please note that while we will make every effort to delete your account as soon as possible, it may take up to 30 days to process your request. We may also request you for more details about your account before deletion to avoid any unnecessary deletion.

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Please be aware that if you request the deletion of your account, all of your personal data and account information will be permanently deleted and will not be recoverable. This includes any data or information you have shared through the App, as well as any transaction history or usage data. If you have any concerns about deleting your account, we recommend that you contact us before making a request to delete your account.

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By requesting the deletion of your account, you acknowledge and agree that we will not be liable for any loss or damage resulting from the deletion of your account or the loss of access to any data or information you have shared through the App. You also acknowledge and agree that we may retain certain data for legal or compliance purposes, even if your account is deleted.

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How long do we retain your Personal Data

We retain your personal data for as long as it is necessary to provide our services to you and to fulfill the purposes outlined in our Privacy Policy. This may include retaining your personal data for a reasonable period of time after you stop using our services in order to resolve disputes, enforce our terms and conditions, and comply with legal obligations.

We will also retain your personal data as necessary to comply with our legal and regulatory obligations, such as tax and accounting requirements.

Once your personal data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with our data retention and deletion policies.

You have the right to request that we delete your personal data at any time. Please refer to the "Account Deletion" section of our terms and conditions for more information on how to make a request for the deletion of your personal data.

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How can you contact us?

If you have any questions or concerns about our terms and conditions, or if you would like to make a request regarding your personal data or account, please don't hesitate to contact us. You can reach us at the following email address: support@lifetrons.in

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We will make every effort to respond to your inquiries and requests in a timely and efficient manner. If you have an urgent matter, please include "URGENT" in the subject line of your email to ensure that it receives prompt attention. We value your feedback and welcome any suggestions or comments you may have about our services or our terms and conditions. Please don't hesitate to contact us with your thoughts or ideas.

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Changes and amendments to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and without prior notice. Any changes or amendments will be effective immediately upon posting on our website or mobile app. We encourage you to review this Privacy Policy regularly to stay informed about our data collection and processing practices and your rights. By continuing to use our services after any changes or amendments to this Privacy Policy, you acknowledge and agree to be bound by the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please stop using our services and contact us to request the deletion of your account.

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Disclaimer of Warranties

The App/platform and the Content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the App or the information, content, materials, or products included on the App. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the App or the Content will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.

 

Limitation of Liability

We will not be liable for any damages of any kind arising from the use of the App or the Content, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

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Miscellaneous

These Terms constitute the entire agreement between you and us and govern your use of the platform. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

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Contact Information

If you have any questions about these Terms or the App, please contact us at support@lifetrons.in with "Question : Privacy Policy" in subject

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