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How can we help you?

Discover the answers to commonly asked questions about our meal planning tool, micronutrient calculator, telehealth platform and educational resources for dietitians and nutritionists

Does your business have multiple coaches?

Such as health startps, clinics, group practice

  • How does the meal planning feature work?
    The meal planning feature in the Dietitian App allows you to create custom meal plans for your clients, using pre-made templates or creating your own. You can also easily track your clients' progress and make adjustments as needed.
  • How will my clients communicate or see my plans? Is there a separate App?
    Yes, there's an exclusive client app that is available for free for clients. Clients can use this app to view their personalized meal plans sent by you, communicate with you, and track their progress. You get a real-time access of their progress anytime they enter data like Weight, BP, Meal Photo or Chat message. This allows you for more personalized planning and monitoring.
  • What is the refund policy for the NutriSwift App?
    The NutriSwift App offers a "no question asked" refund policy, which means that if you are not satisfied with the app, you can request a refund within 14 days of your subscription without any need to provide reasons. To request a refund, please contact our support team via with Refund in subject. They will assist you with the process.
  • How do I sign up for the NutriSwift App?
    Signing up for the Dietitian App is easy. Simply visit the Google Play Store or Apple App Store, download the app, and create an account. Once you've completed the registration process, select the subscription plan that best suits your needs. Once completed, you can start using it right away. It is a simple, easy and a convenient way to access the app and start using it without any delay.
  • Is the NutriSwift App secure?
    Yes, the NutriSwift App takes data security and privacy very seriously and uses a variety of measures to ensure that client data is kept safe and secure. Your data is not shared with anyone nor it is visible to any other Dietitian.
  • What is the NutriSwift App and what does it do?
    The Dietitian App is a powerful tool that helps dietitians manage their nutrition business, easily plan meals, communicate with clients, and monitor progress, all in one place
  • I have a question, who should I contact?
    If you have any questions or need assistance with the NutriSwift App, our friendly and supportive customer service team is here to help. You can reach out to them at They are more than happy to assist you with any questions or issues you may have and will do their best to provide you with the information and support you need. They are available to help you during working hours, usually, they respond within 24 hours. Don't hesitate to reach out, we are here to ensure your success with NutriSwift.
  • Is there a FREE plan available for me to try NutriSwift?
    Absolutely! NutriSwift offers a forever free plan that provides access to all premium features for 30 days, so you can try the app and see if it meets your needs. After that, you can choose to upgrade to a paid subscription for ongoing access to all features or continue using the free plan with limited features and functionalities. This allows you to test the app and its features before committing to a paid subscription.
  • Can other dietitians access my plans or recipes that I create on the Dietitian App?
    Absolutely not. The Dietitian App has strict security measures in place to ensure that your plans and recipes are kept confidential and only accessible to you. Your client information and plans are accessible only to you, and not shared with any other dietitian or third party. This ensures the privacy and security of your client's information and plans you created for them.
  • How does the communication feature work?
    The Dietitian App offers a built-in chat and video call feature that allows you to communicate with your clients in real-time. This makes it easy for you to answer questions, provide feedback, and stay in touch with your clients, even when you're not in the same location.
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